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MC KENZIE FRIEND

On 28 July 1999 Lord Woolf, the Master of the Rolls, ruled in the Court of Appeal that to allow a litigant in person the assistance of a McKenzie Friend may be "undesirable in the interests of justice".
Ruling in the case of Regina v Bow County Court ex parte Pelling Lord Woolf, sitting with Lord Justice Brooke and Lord Justice Robert Walker, decreed that a litigant in person has no right to such assistance.
Where a hearing was in public, assistance should be allowed "unless the judge is satisfied that fairness and the interests of justice do not require a litigant in person to have the assistance of a McKenzie Friend".
If the hearing was in private - with the press and public excluded - the nature of proceedings "may make it undesirable in the interests of justice for a McKenzie Friend to assist".
A judge will now be required to give reasons for excluding a McKenzie Friend, but acceptable reasons will include the "confidential" nature of the proceedings or the opinion of the judge that the litigant "had no need" of assistance.
Read the article Your Right to a Friend published in The Times (17 August 1999).
Read the Times Law Report (18 August 1999) of Lord Woolf's judgement

LEGAL RESOURCES IN LONDON
It is always advisable to verify information such as opening hours, especially during holiday periods, before visiting.

BRITISH LIBRARY OF POLITICAL AND ECONOMIC SCIENCE
(London School of Economics)
25 Southampton Buildings, London, WC2A 1PH
Tel: 020 7955 7229 (General); 020 7955 6733 (Admissions)
Fax: 020 7955 7454
Web Address: www.lse.ac.uk
Underground: Holborn or Temple
Access: admission charge for individual solicitors, £10 per day, £30 per week or £75 per month, 3m £150. Corporate membership for law firms: £350 per person pa, £500 for 5 members pa. Permits for students.
Open: Term-time: Mon - Fri 9.00-11.00, Sat - Sun 11.00 - 9.00. Reduced hours in vacations: phone for details
Photocopying: Self-service by rechargeable cards
Stock: UK law including law reports, periodicals and texts. Official publications and statistics collection. International and comparative law collection. Depository for United Nations material and European Documentation Centre
.

BRITISH LIBRARY SOCIAL POLICY INFORMATION SERVICE
Based at The British Library
96 Euston Road, London, NW1 2DB
Tel: 020 7412 7536 (Official Publications & Social Policy); 7412 7454 / 7977 (Business); 7412 7919 (Business Patents); 7412 7901 (Foreign Patents)
Fax: 020 7412 7761 (General)
E-mail: social-policy@bl.uk (General); patents-information@bl.uk (Patents); business-information@bl.uk (Business)
Web Address:www.bl.uk
Underground: Kings Cross
Access: Public access by Readers Ticket: apply on-site. Reference only
Open: Mon 10-8, Tue-Thu 9.30-8.00, Fri-Sat 9.30–5.00
Photocopying: serviced and self-service copying available. Priced

DOCUMENT SUPPLY SERVICE
Research Services: free Quick Enquiry service and priced Research Service available. Ask for details of current rates.
Stock: National Library for science, technology, patents and business. Includes physical sciences and technologies; trade marks, patents; commercial and business information on companies, markets and products.

CITY BUSINESS LIBRARY
1 Brewers' Hall Garden, London EC2V 5BX
Tel: 020 7332 1812 (General Enquiries); 020 7600 1461 (Business Information Focus)
Fax: 020 7600 1185 (Business Information Focus)
Underground: Moorgate
Access: Public Library. Reference only
Open: Mon - Fri 9.30-5.00
Photocopying: self-service, coin operated or meter facility
Research Services: priced research service Business Information Focus. Initial consultation free. Useful guides.
Stock: Business orientated, non-specialist legal materials for local needs. Company annual reports and financial information, market reports and economic reports. Law Society Library has lists of City Business Library law reports and periodicals.

GUILDHALL LIBRARY
Aldermanbury, London EC2P 2EJ
Tel: 020 7332 1868 / 1870 (General); 020 7332 1839 (Print Room)
Email: printedbooks.guildhall@corpoflondon.gov.uk
Web Address: www.cityof london.gov.uk
Underground: St Paul's, Bank or Moorgate
Access: Public Library. Reference only.
Open: Mon - Sat 9.30-5.00. Saturdays: enquiry service is limited and Print Room is closed.
Photocopying: publications dated 1800-1900 must be ordered; 1900- by self-service, coin or card operated. All copying subject to staff approval.
Stock: Comprehensive collections of English statutes, parliamentary papers and law reports. Current editions of Halsbury’s and Current Law but virtually no legal textbooks. Complete run of London Gazette. Old Bailey Sessions Papers 1684-1913. Stock Exchange Daily List (almost complete). Complete collection of Financial Times. Print Room holds illustrations and photographs (eg. judges and courtrooms).


THE LIBRARY
113 Chancery Lane
London WC2A 1PL
Dx 56 LOND/CHANCERY LN Library Enquiries: 0870-606 2511
Library Administration: 020 7320 5699
Library Fax: 020 7831 1687
Library E-mail: lib-enq@lawsociety.org.ukHOLBORN LIBRARY
32-38 Theobalds Road, London WC1X 8PA
Tel: 020 7413 6343 / 6345 / 6346
Underground: Holborn or Chancery Lane
Access: Public Library. Lending facilities but legal materials are reference only.
Open: Mon & Thurs 10.00-7.00, Tues 10.00-6.00, Fri 10.00-6.00, Sat 10.00-5.00, (closed Wed & Sun)
Photocopying: self-service, coin operated
Stock: Substantial amount of basic legal reference sources incl. Halsbury’s, Current Law, Atkin's Court Forms, White & Green Books, Encyclopaedia of Forms and Precedents, Civil Procedure Rules. Law reports incl. Official Series, All ER and WLR and a few journals. Basic practitioners texts.

INSTITUTE OF ADVANCED LEGAL STUDIES (IALS)
17 Russell Square, London WC1B 5DR
Library Enquiries: 020 7862 5790 General: 020 7862 5800
Library Fax: 020 7862 5770
Web Address: http://ials.sas.ac.uk
Underground: Russell Square
Access: admission charge. Scale of subscription charges for individual solicitors (from £20 per day to £216.20 per annum); subscription scheme available for law firms. Ask for details.
Open: Mon – Fri 9.30 - 7.45, Sat 10.00 - 5.15. Usually closed last two weeks in September for stock taking.
Photocopying: Self-service, by voucher card only. An institutional Library Subscription Scheme incorporating personal access, telephone enquiry service and document supply service is available: ask for details.
Stock: Includes legal source materials for the USA, the Commonwealth and Western Europe. Holds former collection of the Foreign and Commonwealth Office Commonwealth Law Library and substantial holdings in the area of public international law. Extensive web site links to foreign legal materials.

WESTMINSTER REFERENCE LIBRARY
5 St Martin's Street, London WC2H 7HP
Tel: 020 7641 4634; Information for Business service: 020 7641 4603
Fax: 020 7641 4606; Information for Business service: 020 7641 6527
Web Address: www.westminister.gov.uk
Underground: Leicester Square
Access: Public Library
Open: Mon - Fri 10.00-8.00, Sat 10.00-5.00
Photocopying: Self-service, coin operated or cashcard
Research Services: priced ‘Information for Business’ service which includes Pepper v Hart Hansard searches
Stock: reasonable collection of legal textbooks and all major legal reference services. Extensive holdings of UK Official Publications including parliamentary debates, Standing Committee Official Reports and local Statutory Instruments. European Depository Library (includes ‘S’ series), OECD holdings and statistical collections. Extensive business information collection. The Law Society Library has further details as well as the Westminster Union List of Periodicals (WULOP).

In addition, specialist information may be available from the following libraries but please check first for permission to use:-
British Institute of International and Comparative Law 020 8662 5168
Chartered Insurance Institute 020 7606 3835
Hammersmith Library 020 8576 5053
Institute of Chartered Accountants 020 7628 7070
Royal Institute of British Architects 020 7580 5533
Royal Institution of Chartered Surveyors 020 7222 7000
Supreme Court Library (litigants in person) 020 7936 6587

Other useful telephone numbers include:-
Butterworths: Bookshop 020 7405 2500
- Sales Enquiries 020 7464 1400
- Lexis Direct 020 7464 1323
Hammicks Professional Bookshop 020 7405 5711
The Stationery Office 020 7873 0011
House of Commons Public Information Office 020 7219 4272
Sweet & Maxwell: 020 7242 2548
- Document Delivery Service 01422 888 000
Wildy's Bookshop (new and second-hand books) 020 7242 5778

JUGES GUIDE FOR LIPs

It is vital for all judges to realise that most unrepresented parties are stressed and worried people operating in an alien environment in what for them is a foreign language. They are trying to grasp concepts of law and procedure about which they may be totally ignorant. They may well be experiencing feelings of fear, ignorance, frustration, bewilderment and disadvantage, especially if appearing against a represented party. The outcome of the case may well have a profound effect and long-term consequences upon their life.

Judges and those who chair tribunals must always be aware of the feelings and difficulties experienced by unrepresented parties and must be ready and able to help them, especially if a represented party is being oppressive or aggressive. Maintaining a balance between assisting and understanding what the unrepresented party requires, while protecting their represented opponent against the problems that can be caused by the unrepresented party’s lack of legal and procedural knowledge, is the key.

Throughout the legal system there are those who represent themselves rather than instruct a lawyer to represent them. The reasons for this can vary. Many do not qualify for Legal Services Commission funding, either financially or because of the nature of their case. Some cannot afford a solicitor. Others believe that they will be better at putting their case across. some distrust lawyers.

In what follows, the term “unrepresented party” encompasses those preparing a case for trial, those conducting their own case at trial and those wishing to enforce a judgment or to appeal.

The disadvantages faced by unrepresented parties stem from their lack of knowledge of the law and court procedure. They are likely to be unfamiliar with the language and specialist vocabulary of legal proceedings, tend to lack objectivity and emotional distance from their case and may not be skilled in advocacy. They are unlikely to be able to undertake cross-examination or to test the evidence of an opponent. They may be confused about the presentation of evidence. They are unlikely to understand the relevance of law and regulations to their own problem, or to know how to challenge a decision that they believe to be wrong. All these factors have an adverse effect on the preparation and the presentation of their case. Equally, however, there are other litigants in person who are very well able to prepare their case and indeed “play the system for all it is worth”. This should be borne in mind.

Subject to the law relating to vexatious litigants, everybody of full age and capacity is entitled to be heard in person by any court or tribunal which is concerned to adjudicate in proceedings in which that person is a party. A party may be represented at trial by a person with rights to conduct litigation under the Courts and Legal Services Act 1990 or may have an assistant or friend (whether lawyer or not) assisting in presenting the case by taking notes, quietly making suggestions or giving advice.

Increasing numbers of people are representing themselves in the civil and family courts. The small claims procedure in the county court is designed specifically to assist the public to pursue claims without recourse to legal representation and has created a huge increase in the number of unrepresented parties. The vast majority of defended civil actions in the County Court are dealt with under this procedure and it is a sign of its success that its jurisdiction has been increased (subject to certain exceptions in personal injury cases) from claims of up to £1,000, to claims of up to £5,000. With the consent of the parties cases of a certain type can encompass substantially greater claims. Legal Services Commission funding has never been available for small claims. Unrepresented parties also appear with increasing frequency in the Court of Appeal in criminal, civil and family cases. Some have represented themselves at first instance. Others, having had lawyers appear for them in the court below, take their own cases on appeal, often through a withdrawal of Legal Services Commission funding after the first instance hearing.

Those who are involved in legal proceedings without legal representation may face a daunting range of problems of both knowledge and understanding.

English may not be the first language of the unrepresented party and he or she may have particular difficulties with written English. Any papers received from the court or from the other side may need to be translated. The court may need to adjourn in order to ensure that a mutually acceptable translator can attend the proceedings to explain to the unrepresented party in his or her own language what is taking place, and to assist in the translation of evidence and submissions.

Unrepresented parties come from a variety of social and educational backgrounds. Some may have difficulty with reading, writing and spelling. Judges should at all times be sensitive to literacy problems and be prepared where possible to offer short adjournments to allow a litigant more time to read or to ask anyone accompanying the litigant to help them to read and understand documents. Some unrepresented parties may try the patience of a judge by their scant knowledge of law and procedure. A judge must exercise and be seen to exercise considerable patience. He or she should not interrupt, engage in dialogue, indicate a preliminary view or cut short an argument in the same way that they might with a qualified lawyer.

Unrepresented parties often believe that because they are aggrieved in some way they automatically have a good case. Many cannot conceive of the possibility that they may not be believed or that justice may not be on their side. When explaining that there is no case, a judge must bear in mind that this will come as a great disappointment to a litigant who has waited for the day in court for a long time.

Some unrepresented parties are unaware of the explanatory leaflets available at the court, or of the lists of advice agencies and Citizens Advice Bureaux able to offer assistance with case preparation.

Many unrepresented parties believe that the court staff are there to give legal advice. Under the Courts Charter court staff can only give information on how a case may be pursued; they cannot give legal advice under any circumstances.

Unrepresented parties in civil cases may not choose the best cause of action or defence. For example, they may not know that if a cheque is returned marked “refer to drawer” it is easier to sue on the cheque than on the original invoice. Many unrepresented parties do not know about limitation periods. Amendments to the statement of case are often necessary.

Many parties fail to file their own witness statements in advance of trial and have difficulty in understanding that such a failure means that they may not be able to give evidence at trial. The individual’s level of knowledge should be taken into account in civil cases when deciding whether to allow an amendment of statement of case or evidence from a witness whose statement has not been filed in advance. A flexible approach ought to be adopted where possible, even if this involves an adjournment.
Some of the problems which arise out of inadequate preparation in advance of civil trials are addressed in the Protocols of the Civil Procedure Rules. The Court Service has produced a new series of leaflets for unrepresented parties in the light of the Rules.

Unrepresented parties sometimes fail to understand their obligations to comply with pre-hearing directions, and in particular directions imposing time deadlines and “unless orders”. Many fail to read court orders or to understand their effect. It is good practice to try to ensure that an unrepresented party leaves a directions hearing appreciating exactly what is required of him or her. A judge should always be ready to explain fully the precise meaning of any particular direction or court order.
Sometimes unrepresented parties believe that if the other side has failed to comply with directions given by the court, that in itself is evidence in support of their own case, or that the opponent should be prevented from defending or proceeding further. They often feel upset at what they regard as an over-tolerant attitude by the courts to delay by solicitors.

Experience shows that unrepresented parties tend not to make sufficient use of documentary or photographic evidence in their cases or fail to appreciate the need for maps and plans of any location relevant to the case. Judges have the power to order a preliminary hearing for a case allocated to any of the three tracks. Preliminary hearings are an opportunity for suggestions from the Bench that documentary and photographic evidence and, if appropriate, maps and plans will be of assistance at trial and will help facilitate the smooth progress of the hearing.

The duty to disclose documents is frequently neglected by unrepresented parties. Some unrepresented parties will have little or no appreciation that they should adopt a “cards on the table” approach. Consequently there can be delay, either because of the need to adjourn or because the judge or the other side requires time at the hearing to read recently disclosed documents. When a pre-trial hearing takes place, a short clear explanation of the duty of disclosure and the test as to whether or not a document needs to be disclosed helps both parties and the court in terms of time saved.

Many unrepresented parties do not have access to office facilities and have difficulties in photocopying documents, preparing bundles and typing witness statements. They have little concept of the need for documents to be in chronological order and paginated. Putting the case back is often the sensible course for a judge to take, in the event of litigants coming to court with their bundles in other than proper order.

Most unrepresented parties do not have access to legal textbooks or libraries where such textbooks are available and may not be able to down-load information from a legal website. A judge should never close his or her mind to letting an individual, accompanied by a member of the court staff, have access to the court library or to a particular book.
Many unrepresented parties do not understand the purpose or role of case law and authorities. They are frequently very confused and troubled by the fact that the judge or tribunal appears to be referring to someone else’s case. A brief explanation by the judge of the doctrine of precedent will enable an unrepresented party to appreciate what is going on and why. A represented party’s lawyer should be told to produce any authorities to be relied on at the outset. An unrepresented party must be given proper opportunity to read such authorities and make submissions in relation to them.

Many unrepresented parties do not appreciate the requirement to prove what they say by witness evidence and accordingly do not approach witnesses in advance or ask them to come to court. Judges are often told “All you have to do is to ring Mr X and he will confirm what I am saying.’ When told that that is not possible, unrepresented parties often become aggrieved and fail to understand that it is for them to prove their case. The need for expert evidence, even in simple cases, is also frequently misunderstood. It must also be remembered that no party can call an expert witness unless permission has been given by the court on allocation.

Where unrepresented parties have not arranged for a witness of fact or an expert witness to come to court, a judge will have a difficult decision to make if confronted with an application to adjourn. The judge should not lose sight of the fact that unrepresented parties may genuinely not have realised just how important the attendance of such witnesses is. In cases where applications to adjourn are refused, clear explanations for the refusal should be given.

Many unrepresented parties do not appreciate the need to obtain an adjournment order if a hearing date presents them with difficulties. It is a common misconception that it is sufficient to write to the court without consulting the other side, merely asking for the case to be put off to another date, or that no more than a day’s notice of such a request is required. On the other hand, unrepresented parties may find it difficult to understand why cases need to be adjourned if they over-run because of the way in which they or others have presented their cases, or why their cases have not started at the time at which they were listed.

At the plea stage, where an unrepresented defendant pleads guilty, a judge should take great care to ensure that the defendant understands the elements of the offence with which he or she is charged, especially if there is on the face of it potential evidence suggesting that the defendant may have a defence to the charge.

EQUAL TREATMENT _ SOME DOs AND DON'TS FOR JUGES

DOs
ascertain how parties wish to be addressed
• make a point of obtaining, well in advance if possible, precise details of any disability or medical problem from which a person who is appearing before you suffers
• allow more time for special arrangements, breaks etc. to accommodate special needs at the trial
• give particular thought to the difficulties facing disabled people who attend court – prior planning will enable their various needs to be accommodated as far as possible. • try to put yourself in their position – the stress of attending court should not be made worse unnecessarily, through a failure to anticipate foreseeable problems.
• bear in mind the problems facing unrepresented parties.
• admit a child’s evidence, unless the child is incapable of giving intelligible testimony.
• ensure that appropriate measures are taken to protect vulnerable witnesses, for instance children, those with mental or physical disabilities or those who are afraid or distressed.
• be understanding of people’s difficulties and needs.

DON'TS
underestimate the stress and worry faced by those appearing in court, particularly when the ordeal is compounded by an additional problem such as disability or having to appear without professional representation.
• overlook the use – unconscious or otherwise – of gender-based, racist or ‘homophobic’ stereotyping as an evidential short-cut.
• allow advocates to attempt over rigorous cross-examination of children or other vulnerable witnesses.
• use words that imply an evaluation of the sexes, however subtle – for instance, ‘man and wife’, ‘girl’ (unless speaking of a child), ‘businessmen’.
• use terms such as ‘mental handicap’, ‘the disabled’ – use instead ‘learning disability’, ‘people with disabilities’.
• allow anyone to be put in a position where they face hostility or ridicule.

WITNESSES AND WITNESS STATEMENTS

You will need to consider at an early point which witnesses to call. Sometimes, you will be the only witness you need or wish to call. A court may be prepared to take hearsay evidence into account, but will tend to treat it as less reliable than first-hand evidence.
Having decided which issues are relevant to your case (including the redress sought), you will need to consider calling anyone who can give significant evidence about any aspect of the case which cannot be given by a person who is already going to give evidence. For example, if you have suffered ill health because of that discrimination, there may be a need to call an expert witness.

It is sensible to interview witnesses at an early stage, to take statements from them, and to ask them to sign and date those statements to confirm that the statements are correct and accurate in all respects.

In taking a statement, it is highly desirable to avoid putting words into the witness's mouth. Any perceived short-term advantage to your case likely to be outweighed by the damage done if, when giving evidence at the court hearing, the witness says something rather different.

Sometimes, possible witnesses are very reluctant to co-operate. For example, they may not be keen to give evidence against a work colleague. Alternatively, they may fear being victimised for giving evidence against their employer (even though such victimisation is unlawful). In other cases, a witness is willing to give evidence, but does not wish to be seen to be so doing voluntarily – a typical example might be a sexual harassment or victimisation claim.

The court has the power to order a person to attend a hearing as a witness. It may make such an order out of its own volition or upon request from you as party to the case. Before granting an application, the court may require whoever makes the request to notify every other party of the application. Before exercising its discretion to grant a witness order, the court will need to be satisfied, first, that the witness can potentially give evidence relevant to the issues in dispute. Secondly, the court will need to be satisfied that issuing a witness order is actually necessary – so you should invite the witness to attend before applying to the courtl for an order.

It is sensible to think very carefully indeed before seeking to compel a reluctant, or possibly even hostile, witness to give evidence on your behalf. There is no "property" in a witness – in other words, the other side may be able to interview your witness and obtain helpful information which could possibly undermine your whole strategy in putting your case to the court. Even where a witness has signed a statement, what may actually be said under cross examination before the court is, all too often, highly unpredictable.

Thus, although you need to call relevant witnesses, a good rule of thumb is to call as few witnesses as are necessary in order to put your case effectively.

LIPS - TIPS

Dress For Court
Coordinate your court attire with the case you are making.
If you are a working LIP, appear in conservative business attire. The judge does not have many clues as to your real personality. Your clothes send a signal.
If you are a stay-at-home LIP, appear in neat, conservative, respectful attire. If at all possible, do not wear jeans or sweatshirts. Women should avoid clothing that is revealing in any way.
Prepare Your Arguments
Some lawyers recommend memorizing the key points you want to mention and look for a way to work those points into any response the judge asks for from you.
Also be aware of anything in your life that could help your argument.
Gather Your Documentation
Be prepared with documents to back up your claims e.g. such as in children custody matters:
• Any written communications between the child's teachers and you.
• Doctors' notes showing that you were the parent who accompanied the child to the doctors' office.
• Your own schedules from past months, showing the time you were spending with the child.
• Checks you wrote for children's activities or at the doctors' office.
• A statement from your employer, if you can comfortably obtain one, explaining the steps you have taken at work to assure that you will have adequate time to care for your children.
• If different school districts are involved, bring statistics about your school demonstrating its best qualities. These may relate to number of extra-curricular activities, performance of the sports teams, or admissions to colleges.


Here are some tips on how to conduct yourself in the courtroom.

Don't get flustered. Stay calm, no matter what your spouse or the person you are claiming against claims, or no matter what the other lawyer says to you.
• Don't volunteer information. If you are asked questions, answer them as honestly and simply as possible. Things you say could be twisted around in a way that hurts you.
• Be respectful to the judge. Address the judge as "your honour," wait for the judge to finish speaking, and speak calmly and respectfully. Use clean language.
• Don't interrupt anyone. If your spouse, or the person you are claiming against, or his or her lawyer is lying, you will have an opportunity to speak. Be patient.

 

IF ALL ELSE FAILS: COURT SERVICE       LITIGANTS IN PERSON